Supporting customers with a complete Renewable Heat Incentive (RHI) service

By working together with Myriad Heat and Power Products customers can be supported with a complete Renewable Heat Incentive (RHI) service, from the start through to ongoing compliance. 

Myriad is a specialist biomass installation and service business operating since 2002. They currently manage over 750 boilers and have installed over 2,000 commercial and industrial biomass boilers. Their nationwide network of in-house engineers is trained in 30 boiler makes and are backed up by the office team for seamless support to their customers. Myriad’s approach is to maximise performance and reliability whilst keeping costs to a minimum. 

Once an installation is in place and providing heat for eligible processes, Myriad Heat and Power Products offers an RHI Accreditation service, which NFU Energy’s experienced RHI engineers deliver. The same goes with any ongoing scheme compliance, with the offering of NFU Energy’s RHI HealthCheck service. 

The RHI HealthCheck service is a thorough check of an installation against Ofgem criteria for eligibility and ongoing compliance. The necessary documents needed are collected and a site visit with the customer is arranged, followed up with a full report to the customers. 

Myriad Heat and Power Products asked NFU Energy to complete RHI HealthCheck’s on two RHI accredited systems that were space heating poultry houses. 

One system was a 500 kW Herz biomass boiler connected to five poultry houses with a backup gas boiler on the system. This system applied to the RHI in November 2013 and was approved in January 2014. The second system was for a 600 kW Herz biomass boiler connected to three poultry sheds, with a backup gas boiler. This system applied for the RHI in September 2014 and was approved in December 2014. 

During the RHI HealthCheck, the most common errors were found. The applicant was only recording meter readings quarterly (when the submissions are due). However, it was ideally advised weekly but at a minimum, monthly meter readings. This is so that meter errors can be highlighted quickly. RHI audits have started asking “how do you know your meter readings are correct”. It is difficult to assess these if you only have quarterly readings. There were also some site-specific issues identified around serial numbers being mixed up, the way fuel was being recorded and lack of planning permission evidence on one of the systems. 

Myriad Heat and Power Products were provided with two RHI HealthCheck reports for the customer which outlined the recommendations made and the reason why these are important. This resulted in the customer compiling an audit folder which contained all the information that an auditor would want to see. This provides peace of mind that should an auditor turn up everything is in one place and it contains all the relevant information and documents. It will need to be kept updated regularly but it is a very useful process. 

If you would like to find out more about NFU Energy’s RHI HealthCheck service then give the team a call on 024 7669 6512. 

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