Additional security measures to safeguard cardholders from fraud

Increasing security features to the ‘My OnePay’ app will help protect cardholders from fraud. With this in mind, OnePay have now introduced biometric logins to verify cardholders are who they say they are when completing SCA (Strong Customer Authentication). In future, cardholders can use their mobile phone’s fingerprint or Face ID functionality to log in to the ‘My OnePay’ app.

“At OnePay we take our cardholders security and keeping their hard-earned wages safe very seriously. We are also always keen to keep up to date with innovative technological developments and endeavour to take advantage of that to benefit our cardholders. We have therefore been working hard over the past few months to increase the security for our cardholders when they transact and access their OnePay account online. We all know that relying on passwords alone is risky. So, we have introduced what is known as Strong Customer Authentication, which means our cardholders have the option of enabling their biometric data (fingerprint or face ID) to access their OnePay account online. This in return will make it much harder for a fraudster to access a cardholders account should any of their personal details become compromised’ said Jayme Clarkson, Senior Compliance Manager at OnePay.

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